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To amend a booking, please send us a request via email at [email protected] reference your original booking confirmation number.

You cannot change the date or time of a booking after the originally selected date/time has passed.

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To amend a booking at the Retreat Spa, please send your request to [email protected] cancellations must be presented to Blue Lagoon in writing, via e-mail, to the address [email protected]

Blue Lagoon will always keep 10% of the total booking amount, regardless of the time of cancellation.

Carved into the earth, this suite brings you face-to-face with frozen-in-time layers of historic lava.

From your terrace you can reach out and touch the once-molten flow.

If you arrive late, your stay will not be extended.

The time slot you reserved is for 4 hours, starting at the arrival time of your booking.

It contains a barcode that will be scanned on arrival. The identification of the holder can be requested at the entrance with the actual credit card that was used at the time of purchase and/or a valid photo identity card.

You can either print out the ticket and have it with you, or show it for scanning on your phone/device. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. The ticket is valid only at the date and time selected in the booking process and clearly stated on the ticket you received after completing your purchase.

All the products and/or services included in admission type, e.g.

reservations at restaurants, massage reservations, accessories and more, are subject to availability.

Otherwise, cancellation charges are as follows (days of notice are based on date/time of arrival): All cancellations must be presented to Blue Lagoon in writing, via e-mail, to the address [email protected]