The ODA Code of Practice is binding on members of the Association.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.
You have stories to tell, and passions to share, and things to talk about that are more interesting than the weather.
By providing such optional information, you confirm your intention and, consequently, expressly consent to, and take sole responsibility for, the processing of this mentioned “sensitive” data by us and our group companies, and their service providers located within and outside of the European Union.
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.